Privacy Policy

1. Who We Are

This website is operated by Fuzhou Dongyouji E-Commerce Co., Ltd. (hereinafter "we", "us", or "our"), a company registered in Fuzhou, Fujian, China. Our registered address is Office 07, 3rd Floor, Building 181a, Phase I, THF City Plaza, No. 6, Banzhong Road, Xindian Town, Jin'an District, Fuzhou City, Fujian Province, China.

2. Information We Collect

We may collect the following personal information when you use our website or services:

• Contact Information: Name, email address, WhatsApp number, phone number
• Travel Details: Travel dates, destinations, number of travelers, preferred vehicle type, flight numbers
• Booking Information: Hotel preferences, special requests (e.g., dietary requirements, accessibility needs)
• Device & Usage Data: IP address, browser type, pages visited, time spent on pages, referring URL — collected via Google Analytics and 51.la analytics

3. How We Use Your Information

We use your personal information to:

• Process your tour inquiries and booking requests
• Provide airport transfer, tour guide, and travel services
• Communicate with you about your bookings and itineraries
• Send you quotations and service confirmations
• Improve our website and services based on usage analytics
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: To fulfill your booking requests and provide requested services
• Legitimate interest: To improve our services and communicate with you about your inquiries
• Consent: When you voluntarily provide information through our inquiry forms

5. Third-Party Services

We use the following third-party services that may collect your data:

• Google Analytics & Google Ads: For website traffic analysis and advertising conversion tracking. Google may use cookies to collect data. See Google's Privacy Policy.
• 51.la Analytics: For website analytics. See 51.la Privacy Policy.
• WhatsApp: Inquiry messages are sent via WhatsApp. See WhatsApp Privacy Policy.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data with:

• Service partners (drivers, guides, hotels) solely to fulfill your booking
• Analytics providers as described above
• Legal authorities when required by law

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically no longer than 2 years after your last interaction with us, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for data processing
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at susa@chinatourcar.com.

9. Cookies

Our website uses cookies for analytics (Google Analytics, 51.la) and advertising (Google Ads conversion tracking). You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

11. International Transfers

If you are accessing our website from outside China, please be aware that your data may be transferred to and processed in China. By using our services, you consent to such transfers.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.

14. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us:

• Company: Fuzhou Dongyouji E-Commerce Co., Ltd.
• Address: Office 07, 3rd Floor, Building 181a, Phase I, THF City Plaza, No. 6, Banzhong Road, Xindian Town, Jin'an District, Fuzhou City, Fujian Province, China
• Email: susa@chinatourcar.com
• WhatsApp: +86 158 8019 9941

This Privacy Policy is effective as of May 28, 2026 and applies to all visitors and users of cntourcar.com and related services.